Returns & Exchanges
At Trit House, we want you to love your space, which is why we offer a straightforward return process for items that do not meet your expectations. If you are not completely satisfied with your purchase, you may initiate a return within 14 days of delivery provided the items are in original, unassembled condition.
Initiate Your Request
Contact our customer care team via email with your order number and photos of the item to receive a return authorization.
Prepare the Item
Carefully repackage your furniture in its original box with all protective padding to ensure it is not damaged during transit.
Schedule Collection
Once approved, we will coordinate with our specialized furniture couriers to collect the item from your address at a scheduled time.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed to your original payment method, minus any applicable shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing